If you have additional inquiries, please let us know. Please feel free to post back the outcome of the tests.
![microsoft display dock 800x600 microsoft display dock 800x600](https://cdn.wallapop.com/images/10420/5t/em/__/c10420p351721985/i822199287.jpg)
We recommend contacting HP* support directly so they can assist you to determine the proper updates/firmware and the installation instructions.ģ- Also, just in case check with the SAMSUNG* support if there are firmware updates (inf files) for the displays.
Microsoft display dock 800x600 drivers#
We see many options on the HP* website ( Software and drivers for HP EliteBook 840 G5 Notebook PC*). In fact, the website says that DisplayPort (DP) is 1.1a which would have less bandwidth than a DP 1.2.Ģ- Check if there are firmware or updates available for the Thunderbolt™ device on the laptop and for the docking station. We tried to check their website but could not find specific information about it.
![microsoft display dock 800x600 microsoft display dock 800x600](https://i0.wp.com/www.gottabemobile.com/wp-content/uploads/2015/12/Microsoft-Display-Dock-1-e1450382757777.jpg)
If that is the case, please try the following suggestions:ġ- Check with HP support regarding the maximum resolutions supported when using a multi-display configuration with the HP 2013 UltraSlim Docking Station* Please connect to the docking only the first display and check if you see the option to select 2560 x Then, disconnect that display, and using the same video port on the docking and the same video cable, please connect only the second display and check if you see the option to select 2560 x you are able to get the desired resolution on both displays when connecting them one at a time, this could be a bandwidth limitation from the docking. Please try connecting only 1 display at a time.
![microsoft display dock 800x600 microsoft display dock 800x600](https://i5.walmartimages.com/asr/d295238e-9d5c-4c1a-975e-67bb7a9a8c36.24a48989a818bdc686b507368880e1cb.jpeg)
However, since you are using a docking station and considering that when running a single display you got 2560x1440 144p Hz, we would like you first to try some tests with the docking. Also, based on the Report for Intel® Graphics Drivers, the controller is detecting the Supported Video mode of 2560 x 1440 (100p Hz) for both displays. Based on the Intel® SSU it seems that your system is already running the latest customized graphics driver from HP* (100.8189).